Terms of Service

Welcome to Game Grid. These Terms of Service govern your use of our website and services related to arcade hall development, planning, and technology solutions. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.

Effective Date: November 1, 2025

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

1.1 Provide accurate and truthful information in all communications and forms
1.2 Use our services only for lawful purposes and in accordance with these terms
1.3 Respect the intellectual property rights of Game Grid and third parties
1.4 Not attempt to interfere with or disrupt the operation of our website or services

2. Prohibited Uses

You are expressly prohibited from:

2.1 Using our services for any illegal or unauthorized purpose
2.2 Attempting to gain unauthorized access to our systems or networks
2.3 Transmitting malicious code, viruses, or harmful content
2.4 Engaging in any activity that could damage, disable, or impair our services
2.5 Harvesting or collecting information about other users without their consent
2.6 Misrepresenting your identity or affiliation with any person or organization

3. Service Access Requirements

To access certain features of our services, you may need to:

3.1 Provide contact information and project details through our inquiry forms
3.2 Maintain the confidentiality of any login credentials or access information
3.3 Notify us immediately of any unauthorized access to your information
3.4 Ensure you have the authority to enter into business agreements on behalf of your organization

4. Fair Usage Guidelines

We expect all users to engage with our services in good faith and with reasonable conduct. Excessive or abusive use of our contact systems, repeated requests for information without serious intent, or other behavior that imposes unreasonable burden on our resources may result in limitation or suspension of access.

Account and Access Management

5. Account Security Responsibilities

If we provide you with account access or login credentials for any services or systems, you are responsible for:

5.1 Maintaining the security and confidentiality of your account credentials
5.2 All activities that occur under your account
5.3 Notifying us immediately of any suspected unauthorized access
5.4 Using strong passwords and not sharing credentials with others

6. Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

6.1 You violate these Terms of Service or any applicable laws
6.2 Your account shows signs of unauthorized or suspicious activity
6.3 You fail to pay for services as agreed in any service contracts
6.4 We determine that continued access poses a risk to our systems or other users

We will make reasonable efforts to notify you of any suspension or termination and provide an opportunity to remedy the situation where appropriate.

7. Multiple Account Policies

Unless explicitly authorized, users should not create multiple accounts to access our services. Multiple accounts may be consolidated or restricted at our discretion.

Service Availability and Limitations

8. Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services:

8.1 We do not guarantee uninterrupted access or error-free operation
8.2 Scheduled maintenance may require temporary service interruptions
8.3 Emergency maintenance may occur without advance notice
8.4 We are not liable for any damages resulting from service unavailability

9. Feature Availability

Services and features may vary based on your location, the specific services you have contracted, and other factors. We reserve the right to modify, suspend, or discontinue any features or services at any time with reasonable notice to affected users.

10. Geographic Restrictions

Our services are available internationally, but certain features or offerings may be restricted in specific geographic regions due to legal, regulatory, or business considerations. We will communicate any such restrictions that may affect your use of our services.

11. Service Modifications and Updates

We continuously improve our services and may:

11.1 Add new features or capabilities to our services
11.2 Modify existing features to improve functionality or user experience
11.3 Remove features that are no longer viable or relevant
11.4 Update our technology infrastructure and systems

We will make reasonable efforts to notify users of significant changes that may affect their use of our services.

Intellectual Property Rights

12. Content Ownership

All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and documentation, is the property of Game Grid or our licensors and is protected by copyright, trademark, and other intellectual property laws.

13. User-Generated Content Rights

When you provide information, feedback, or other content to us:

13.1 You retain ownership of any intellectual property rights in that content
13.2 You grant us a license to use that content for the purpose of providing our services
13.3 You represent that you have the right to provide such content
13.4 You warrant that the content does not violate any third-party rights

14. License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes, subject to these Terms of Service. This license does not include any rights to reproduce, distribute, or create derivative works from our content without our express written permission.

15. Copyright and Trademark Notices

All trademarks, service marks, and logos displayed on our website are the property of Game Grid or their respective owners. Use of these marks without permission is strictly prohibited. If you believe any content on our site infringes your intellectual property rights, please contact us with details of the alleged infringement.

Additional Terms

16. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of material changes by posting the updated terms on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

17. Contact Information

If you have questions about these Terms of Service or need assistance with our services, please contact us using the information provided at the top of this page. We are committed to addressing your concerns and ensuring a positive experience with our services.