Privacy Policy

At Game Grid, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

Last updated: November 15, 2025

Information We Collect

Personal Information You Provide

When you use our contact forms or communicate with us, we may collect the following information:

▸ Name and contact details (email address, phone number)
▸ Business information and project details you share with us
▸ Any other information you voluntarily provide in your communications

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

▸ Device information (browser type, operating system, device identifiers)
▸ Usage data (pages visited, time spent on pages, navigation patterns)
▸ IP address and approximate geographic location
▸ Referral sources and search terms used to find our website

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. For detailed information about our cookie usage, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

▸ Your consent when you voluntarily provide information
▸ Performance of a contract or pre-contractual measures
▸ Legitimate business interests in improving our services
▸ Compliance with legal obligations

How We Use Your Information

Service Delivery and Communication

We use your information to:

▸ Respond to your inquiries and provide requested information
▸ Deliver our arcade development services and support
▸ Send important updates about your projects or services
▸ Process and fulfill your requests for consultations or services

Website Improvement and Analytics

Your data helps us enhance our website and services by:

▸ Analyzing user behavior patterns to improve navigation and content
▸ Understanding which services and information are most valuable
▸ Identifying and fixing technical issues
▸ Optimizing website performance and user experience

Marketing Communications

With your consent, we may use your information to:

▸ Send newsletters with industry insights and service updates
▸ Share information about new services or features
▸ Provide relevant content based on your interests

You can unsubscribe from marketing communications at any time using the links provided in our emails.

Data Sharing with Third Parties

We do not sell your personal information. We may share your data with:

▸ Service providers who assist with website hosting, analytics, and email communications
▸ Professional advisors when necessary for legal or business purposes
▸ Law enforcement or regulatory authorities when required by law

All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

How We Protect Your Information

Security Measures

We implement industry-standard security measures to protect your personal information:

▸ Encryption of data in transit using secure protocols
▸ Secure storage systems with access controls
▸ Regular security assessments and updates
▸ Employee training on data protection practices

Data Retention

We retain your personal information only for as long as necessary to:

▸ Fulfill the purposes outlined in this Privacy Policy
▸ Comply with legal, accounting, or reporting requirements
▸ Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws. We will provide information about the breach, its potential impact, and the steps we are taking to address it.

Your Privacy Rights

Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections or updates. We will make the necessary changes promptly.

Right to Erasure

You can request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format and transmit it to another service provider where technically feasible.

Right to Object

You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. We will respect your objection unless we have compelling legitimate grounds.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

▸ Avoid filling out contact forms, account registrations, or any data-submitting features
▸ Disable cookies through your browser settings (see our Cookie Policy for more details)
▸ Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on this page. We will process your request promptly.

Additional Information

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The date at the top of this policy indicates when it was last updated.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information at the top of this page. We are committed to addressing your concerns and protecting your privacy.